Earlier in the year we decided our product needed an update. Our dashboard, which helped companies screen interview candidates, was great for what it was, but didn’t give our customers enough information.
So, we sat down, talked to our customers and worked out what kind of data they really needed.
At the same time we re-branded and gave our website and product a redesign.
Our initial theory, that with a CHR Problem Solving Test, supported by science, we can help companies more accurately pre-screen interview candidates had been proven. But we knew we could do better.
This is what our new dashboard looks like. Giving customers the Plum People Statement:
What this means is, for prospective candidates and team members you can assess a persons character, using the following criteria:
- Conscientiousness (industriousness, orderliness)
- Stress tolerance (stability, self-regard)
- Openness to experience (intellectual disposition, experiential disposition)
- Extroversion (enthusiasm, assertiveness)
- Agreeableness (compassion)
This is represented visually, to cut out the tedium of going through yet another paper report. It is also far more accurate than a resume, or the ‘gut feeling’ many people use in an interview.
How Stress Tolerance (stability, self-regard) Impacts Productivity
With every aspect of someones personality the CHR Problem Solving Test which is behind all of these results is look at a persons ‘disposition/likelihood/enjoyment’ for or against doing certain things. This is based on the premise that first and foremost people act towards their preferences and against their aversions.
The aim is to find out what someone is naturally good at and naturally dislikes.
The stress tolerance section of the results examines two sub-factors: stability, self-regard.
Stability. You need to know if someone:
- Can produce work without error when under the stress of multiple or conflicting demands.
- Managing difficult or emotional customer situations.
- Remain calm and level-headed in difficult or stressful work situations.
As well as a range of other workplace scenarios which can be positively or negatively impacted by a persons ability to remain stable in a situation relevant to your office culture.
Likewise, it helps to understand Self Regard. Do they have the:
- Ability to work in constant and close collaboration with others; shares responsibility for direction and performance of the team.
- Use intuition and experience to complement data.
- Establish and maintaining effective workplace relations.
Those scores are added together, giving an overall ‘stress tolerance’ rating.
All professional workplaces have within them a certain amount of everyday stresses and concerns. How high a value you place on a candidates ability to cope with stress depends on the type of culture you have and how much of a role stress plays in the working lives of your current team.
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