Talent Take Five

Why You Need a Soft Skills Assessment in Early Career Hiring | Plum

Written by Amanda Nunez | Apr 28, 2025 7:04:30 PM

For many TA leaders, hiring isn’t just about filling a job; it’s about investing in potential. Sure, experience might open doors, but it’s an individual’s soft skills that determine whether someone will succeed once they’re in.

Traits like adaptability, persuasion, and communication often matter more than a list of past titles or degrees. And when it comes to early career candidates, such as recent graduates, students, and individuals entering the workforce for the first time, this truth becomes even more pronounced. Without years of experience to lean on, you can’t afford to guess. You need a clear, reliable way to measure what truly drives success. That is where a soft skills assessment becomes essential.

The Challenge of Early Career Hiring


Hiring for early career talent is a different game entirely. These candidates are not coming to you with decades of experience, polished portfolios, or long lists of professional milestones. At best, you might see a handful of internships, part-time jobs, or volunteer work—valuable, but not always a clear signal of how someone will perform in your unique environment. The traditional resume leaves too much to the imagination. So, how do you spot true potential when experience alone cannot guide you? You stop hiring for the past and start hiring for the possibilities.

This is where soft skills assessments change the game. They give you a science-backed window into a candidate’s natural abilities—their communication style, resilience, problem-solving instincts, and adaptability. These are the attributes that fuel success on the job, and they are the ones a resume simply cannot reveal.

What is a Soft Skills Assessment?


A soft skills assessment gives you a deeper look into the traits that truly drive success. Instead of measuring technical knowledge or task-based skills, it focuses on a person’s interpersonal strengths and behavioral tendencies—the qualities that shape how they work, collaborate, and grow.


While hard skills like coding in Python or speaking fluent French can be taught and tested, soft skills are more nuanced. They are the building blocks of teamwork, culture fit, and long-term performance. Think curiosity, empathy, resilience, and collaboration—the traits that fuel adaptability and leadership over time.

The best kind of soft skills assessments use the science behind Industrial/Organizational psychology to measure critical attributes such as:

  • Communication and listening styles
  • Problem-solving and critical thinking approaches
  • Emotional regulation and empathy
  • Leadership potential
  • Coachability and learning agility

These are the traits that often outlast technical knowledge and outshine experience alone, especially when you are hiring early career talent.

 

Why Soft Skills Matter


The job market is shifting faster than ever. Automation, AI, and constant innovation are redefining roles across every industry. Technical skills that were in high demand just a few years ago are already becoming obsolete. But soft skills? They’re built to last.


Unlike specific tools or platforms that come and go, soft skills stay relevant no matter how the landscape evolves. In fact, a 2023 report by the World Economic Forum ranked problem-solving, self-management, and the ability to work effectively with others among the top skills for the future. These are not technical skills; they are human skills, and they are the ones that technology simply can’t replace.



For early career hiring, this makes soft skills even more critical. You are not just filling an open role for today. You are investing in someone who could become a key contributor, a change agent, or even a leader five years from now. Soft skills assessments help you spot that potential early, giving you confidence that your hires will not just keep pace with change—they’ll drive it.

 

The Risks of Ignoring Soft Skills


Without a clear way to measure soft skills, hiring decisions often fall back on gut instinct or outdated shortcuts like GPA, school rankings, or a list of extracurriculars. But these surface-level proxies rarely reveal true potential. More often, they reflect access, privilege, and polish rather than the ability to thrive in the role.

When you rely on guesswork instead of science, you create real risks:

  • Mismatched hires who struggle with the role they were hired to do.
  • Higher turnover, especially in roles that demand emotional intelligence and teamwork.
  • Missed opportunities to discover talented candidates from nontraditional or underrepresented backgrounds.
  • Increased bias in the hiring process, particularly when evaluating traits like "grit," "leadership," or "communication" subjectively.

A standardized soft skills assessment closes these gaps. It gives every candidate an equal opportunity by measuring their ability to succeed, grow, and contribute, not the prestige of their background.

The Benefits of Using a Soft Skills Assessment for Early Career Hiring


Still wondering if a soft skills assessment is worth the investment? Here's what you'll gain:

  1. Predictive Performance
    Soft skills assessments help you identify candidates who are most likely to succeed based on the attributes your top performers already demonstrate.

  2. Improve Retention
    When you align roles with a candidate’s natural strengths, you create a better match, boost engagement, and reduce early turnover, one of the costliest problems in entry-level hiring.

  3. Expand Your Talent Pool
    By moving beyond the resume, you unlock access to candidates from nontraditional backgrounds and support your DOI goals in a meaningful, measurable way.

  4. Hire Faster
    Instead of sifting through endless resumes hoping to find a hidden gem, assessments help you quickly zero in on candidates who have the right skills and potential for the role.

  5. Future-Proof Your Workforce
    Soft skill traits never expire. Hiring for these soft skills today builds a resilient workforce that can tackle the jobs and challenges of tomorrow.

 

Getting Started with a Soft Skills Assessment


When you're ready to add a soft skills assessment to your hiring process, here are a few steps to set yourself up for success:

  • Define success clearly. Identify the soft skills that are truly critical for the role, not just the ones that sound good on paper.
  • Choose a science-backed tool. Look for an assessment with proven validity, fairness, and a strong scientific foundation.
  • Integrate it early. Introduce the assessment at the start of your hiring process to shape who advances, not just how candidates are evaluated later.
  • Communicate with candidates. Let applicants know why you are using the assessment and how it gives them a fairer shot at showing their strengths.

Hiring for Potential, Not Experience


Early career hiring does not have to be a guessing game. By incorporating a soft skills assessment into your process, you gain a clear, equitable, and future-ready view of every candidate, something a resume or GPA alone can never fully capture.

It is time to hire for potential, not just polish. Assessments like Plum’s provide science-backed insights into the soft skills that predict long-term success, helping you make smarter, more confident hiring decisions.

When you prioritize the traits that drive performance and growth, you are not only making stronger hires today; you are building a workforce that can adapt, lead, and thrive in the years ahead.