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Professional Development 101: How to Provide Feedback
Professional Development 101: How to Provide Feedback

If you struggle to give feedback to your employees, you’re not alone; some 37% of managers find it hard to give feedback to workers about their performance.

Professional Development 101: Back to Basics
Professional Development 101: Back to Basics

Is your organization kicking off or increasing spend on upskilling talent with professional development?

A Data-Driven Approach to High-Potential (HiPo) Programs and Initiatives (Yes, It's Possible!)
A Data-Driven Approach to High-Potential (HiPo) Programs and Initiatives (Yes, It's Possible!)

The top 1% of your workforce accounts for 10% of organizational output. The top 5% accounts for 25%. It’s no wonder that 66% of organizations report that they purposefully identify high-potential employees.

What's the Difference Between
What's the Difference Between "Culture Fit" and "Job Fit?"

At #movethedial Summit in Toronto this year, Molly Q Ford, Senior Director of Global Equality Programs at Salesforce, said, “Culture fit is the new racism. Forget that word. It should be culture add-on.”

3 Traits to Look For in Your Next Customer Experience Candidate
3 Traits to Look For in Your Next Customer Experience Candidate

You’re likely no stranger to the challenge that comes with retaining customer experience employees.

A Case for Talent-Based Competency Models (And How AI Can Help)
A Case for Talent-Based Competency Models (And How AI Can Help)

The Future of Competency Models, Part 2. In our last blog post, we came down a little harsh on competency models. We aren’t going to apologize though; it was pretty well-deserved.

The Incompetence of Competency Models: Why They Fail (And How to Fix Them)
The Incompetence of Competency Models: Why They Fail (And How to Fix Them)

The Future of Competency Models, Part 1. The words “competency model” may feel a little dated, but competency models when created and used correctly are only just reaching their heyday.

You May Want to Re-Think Video Interviewing
You May Want to Re-Think Video Interviewing

Watch out, traditional in-person interviews, there’s a new sheriff in town the video interview.

4 Ways You Can Create a Continuous Candidate Experience in Your Job Descriptions
4 Ways You Can Create a Continuous Candidate Experience in Your Job Descriptions

Unless you’re Apple or Google, chances are, when a job seeker clicks on your open job on Monster or Indeed, it’s the first time they’re interacting with your company brand.

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