It’s no secret that retaining call center representatives is a universal challenge for organizations in the industry.
Big news — Plum now integrates with SAP SuccessFactors, the world’s most popular Human Capital Management System (HCMS), allowing SuccessFactors customers to view predictive talent data right where they already manage their talent.
Unless you’re Apple or Google, chances are, when a job seeker clicks on your open job on Monster or Indeed, it’s the first time they’re interacting with your company brand.
In recruitment and selection, the success criteria that your applicants are assessed against must be specific to the role, accurate at the time of posting, and created by job experts who know the role well.
At the “Employer Brand: What Candidates Think vs. What You Think” panel at this year’s Greenhouse OPEN conference, Employer Brand Strategist Lane Sutton (who works for companies like Disney) shared his experience of creating a great employer brand for job seekers.