Join the talent revolution

We're always looking for awesome people like you. Even if your dream job isn't listed, please share your unique Plum talent profile with us - we may have just the spot for you!

Who We Are

The future of work means an increasing impact from artificial intelligence, the automation of jobs, and changing models of what work looks like. The shake-up will be felt across all industries in every department; “That’s the way it’s always been done” will no longer be a valid excuse to justify traditional business processes and methodologies. We are a Waterloo-based technology company that helps solve this problem by combining advanced Industrial/Organizational Psychology with Artificial Intelligence to help companies hire, grow and retain top talent.

At Plum, we believe in transparency, and a culture of support and team orientation displayed first and foremost by our leadership team. Daily interactions with our Directors and our Co-founders are not uncommon in our small but growing team. We are also committed to helping our team members reach their full potential with coaching and internal growth opportunities (we also love to have fun on a daily basis)!

Working at Plum

• Competitive health benefits
• Flexible work schedule
• Bi-weekly team meals
• Fun monthly company events and activities
• Relaxed dress code and atmosphere
• Dog-friendly office

We want to know more about who you are and how you’ll fit with our team and culture, as such we ask that you complete the Plum Discovery Survey (follow the Apply link below). By taking our Plum Talent Assessment you’ll get a chance to check out our base product first hand and get your own Plum Talent Profile that highlights your strengths and gives you tips to make sure your next role is the right fit.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Reading through our career page and like what you see? Heard Caitlin speak at an event and are curious about opportunities within our Engineering team? Well, we are curious to meet you too! If you don’t see any current roles available and are interested in software development, this is a great spot to apply and upload your resume. You never know what opportunity is around the corner. This also gives you the chance to see our platform in action through completing your own Plum Profile! Find out your top three talents and see what you will be working on from an engineering perspective.

Who we look for...

• A well rounded software developer with experience backed opinions
• Have built RESTful APIs and have experience with Python 
• Have experience with JavaScript and have built single page web applications (e.g. Angular, React, etc.) 
• Believe strongly in writing testable and maintainable code 
• Love to learn and extend their skills 

The Plum team strives to grow, improve, and learn together.

• We’re Agile and believe in peer review and knowledge sharing.
• We use Docker in our development environments to make things repeatable and easy.
• We use Git and the Atlassian family of products to collaborate.  
• Our RESTful APIs are written using Django/DRF and Postgres.  
• Our Front-end is written using Angular/Typescript/RxJS/ngrx.

If this sounds like your kind of workplace, please complete your Plum Profile through the bit.ly link below and we look forward to getting know you! 

https://bit.ly/3jogMZ0

About Plum 

At Plum, our purpose is to empower everyone to realize their full potential at work. We are a Waterloo-based SaaS company that provides a talent assessment platform that strips away bias and reveals human potential to revolutionize how global enterprises hire, grow, and retain talent.  With unmatched scalability, Plum powers more objective and equitable talent decisions across the employee lifecycle using the predictive power of psychometric data. 

Plum provides organizations with the objective and scalable data they need across the entire employee lifecycle. Read our recent press release to learn about Plum’s success with enterprise customers such as Bloomberg, Intact Insurance, Whirlpool, Hyundai, Tata Steel, Bentley Systems, Sitel Group, and OLX.  You can also see how Plum is playing a key role in supporting Scotiabank’s DE&I objectives.    

At Plum, we are committed to building inclusive organizations – and that starts with our own team. We believe that diversity of thought and background breeds unbridled innovation. Therefore, we don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process, please email accessibility@plum.io.

Reading through our career page and like what you see? Heard our CEO Caitlin MacGregor speak at an event and are curious about opportunities within our Sales and Customer Success teams? Well, we are curious to meet you too! If you don’t see any current roles available and are interested in Sales or Customer Success, this is a great spot to apply and upload your resume. You never know what opportunity is around the corner. This also gives you the chance to see our platform in action through completing your own Plum Profile! Find out your top three talents and see the experience our customers receive when interacting with our software.

Some key areas we're expanding in are:

• Lead Generation
• Enterprise Account Management
• Mid-Market Account Management 
• Customer Success Management

If you are as passionate as we are about empowering everyone to realize their full potential at work, please join us here and we look forward to getting know you! Click on the apply link below to get started.  

https://bit.ly/3nfqo9L

About Plum 

At Plum, our purpose is to empower everyone to realize their full potential at work. We are a Waterloo-based SaaS company that provides a talent assessment platform that strips away bias and reveals human potential to revolutionize how global enterprises hire, grow, and retain talent.  With unmatched scalability, Plum powers more objective and equitable talent decisions across the employee lifecycle using the predictive power of psychometric data.

Plum provides organizations with the objective and scalable data they need across the entire employee lifecycle. Read our recent press release to learn about Plum’s success with enterprise customers such as Bloomberg, Intact Insurance, Whirlpool, Hyundai, Tata Steel, Bentley Systems, Sitel Group, and OLX.  You can also see how Plum is playing a key role in supporting Scotiabank’s DE&I objectives.   

At Plum, we are committed to building inclusive organizations – and that starts with our own team. We believe that diversity of thought and background breeds unbridled innovation. Therefore, we don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process, please email accessibility@plum.io.

At Plum, our purpose is to empower everyone to realize their full potential at work. We are a SaaS company that provides a talent assessment platform that strips away bias and reveals human potential to revolutionize how enterprises hire, grow, and retain talent. With unmatched scalability, Plum powers more objective and equitable talent decisions across the employee lifecycle using the predictive power of psychometric data.

As the Director of Marketing, you will manage and execute Plum’s marketing strategy that supports our product marketing, demand generation funnel, and revenue objectives. You will be leading your team in working cross-departmentally with Sales, Product, and Customer Success to achieve Plum’s growth strategies. Reporting to the Chief Revenue Officer, you are a person who has the operational capability to execute day to day projects but can also take ownership of the marketing strategy and success of Plum’s marketing team.

Plum is currently a 32-person company that is rapidly growing and moving to a remote work environment. Our ideal candidate can be in Canada or the USA and able to work Eastern Time (ET) hours.

What you'll do

• Develop a multi-channel marketing strategy and go-to-market plans that supports annual growth goals and business priorities.
• This position requires both strategy and execution, as well as someone who is resourceful, action-oriented and likes to experiment, learn, and iterate quickly.
• Continue to build and strengthen Plum’s brand with customers, industry analysts, and strategic partners.
• Create targeted demand generation programs that capture opportunities for Sales.
• Oversee content strategy targeted at our Ideal Customer Profile (ICP) that delivers thought leadership and lead conversion.
• Develop and manage an annual marketing budget and provide regular reporting on ROI and Key Performance Indicators (KPI’s).
• Build relationships and joint go-to-market programs with strategic channel partners.
• Manage and provide direction to 3rd party agency partners.
• Coach and mentor a highly functioning marketing team.

What you'll need

• 5+ years proven success at a B2B SaaS company
• 2+ years leading and coaching a marketing team.
• You have expertise with CRM (HubSpot an asset), Google Analytics, Google Ads, Google Search Console, and LinkedIn Ads.
• You can influence, inspire, coordinate, and collaborate with your team and across the organization to achieve results.
• Ability to build strong working relationships across all levels of the organization.
• You have outstanding communication skills across all platforms.

Bonus/Assets:

• HR Tech experience
• Specialization in either Product Marketing or Demand Gen

Who you are

• You have a knack for taking complex concepts and breaking them down into relatable stories that will resonate with enterprise customers.
• You have a strong growth marketing track record, with samples and results of past campaign success and learnings.
• You are data-driven and use metrics to inform strategic decisions
• You’re a self-starter, team player and willing to take initiative with a ‘can do’ attitude.
• You are passionate about using creative outlets to provide engaging messaging and storytelling
• You are highly collaborative and want to lend your experience and expertise to guide the work of a team and mentor individuals.

Who we are

At Plum, we believe in supporting our employees first so that they can support our organization’s growth, trust, alignment, and resiliency through the following initiatives:

• Flexible work schedule
• Unwavering support from our executive team
• Fun quarterly company events and activities
• Annual opportunity to come together in person as a whole company
• Coaching and mentoring opportunities
• Health benefits with a focus on mental health & wellness
• A great collaborative atmosphere

We really believe in our product (who would we be if we didn’t?!), so as a first step in our application process, we’d love to invite you to complete your own Plum Profile. This is a great way to see the product in action! Once complete, we’ll give you a summary of your top three talents and even some tips to help you find a role that suits your natural talents and abilities. Please follow the bit.ly apply link below to create your own Plum Profile, and we look forward to seeing your application in our platform soon!

https://bit.ly/3FmHdrZ 

At Plum, we are committed to building inclusive organizations – and that starts with our own team. We believe that diversity of thought and background breeds unbridled innovation. Therefore, we don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process, please email hr@plum.io.

At Plum, our purpose is to empower everyone to realize their full potential at work. We are a Waterloo-based SaaS company that provides a talent assessment platform that strips away bias and reveals human potential to revolutionize how global enterprises hire, grow, and retain talent. With unmatched scalability, Plum powers more objective and equitable talent decisions across the employee lifecycle using the predictive power of psychometric data.

As a Customer Success Manager, you will manage and deliver Plum products and services that enable our customers to realize their business objectives. Reporting to the Director of Customer Experience, you will focus on creating a best-in-class experience for our customers through effective onboarding of the Plum talent solutions, and ongoing in their customer journey. You will use your excellent project management skills and presentation skills to increase adoption of our product within the organization and leave the customers wanting more opportunities to use the data to engage their people.

Plum is currently a 32-person company that is rapidly growing and moving to a remote work environment. Our ideal candidate can be in Canada or the USA and able to work Eastern Time (ET) hours.

What you'll do: Onboarding and Account Management

• Manage the implementation, set up, and ongoing training/support of Plum’s Tier 2 and Tier 3 accounts
• Drive retention and growth among customers by understanding their business needs and helping them succeed  
• Utilize a consultative approach to understand our customers’ needs and how success is defined for each engagement to ensure a successful implementation process - become a trusted advisor
• Lead our clients through the process of implementing the platform, including stakeholder management, communications, trainings, and ensuring full-scale implementation and/or renewal
• Establish clear benchmarks and success metrics; ensure these goals are being exceeded at each phase of onboarding and ongoing
• Guide clients to develop and follow a clear change management strategy to maximize product adoption and effectively manage all stakeholders
• Meet regularly with key account stakeholders to ensure stability of relationship, identify growth opportunities, and provide support as needed
• Produce and maintain project management documents, reports, and presentations in a collaborative manner with client
• On a daily basis, coordinate and delegate cross-functionally, especially with Plum Support, Professional Services, Sales, Product, and within Customer Experience to support your accounts – effective communication and ability to work well with a team is critical
• On a weekly basis, plan out your activities/meetings to ensure you are focused on your largest opportunities
• Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement  
• Conduct Business Reviews at the appropriate cadence and complexity for each account
• Effectively communicate with the Plum exec/product team about what you are hearing from the market and, when appropriate, push the organization to think about what we need to develop to stay competitive

What you'll need

• Ability to drive results in a high-growth company environment
• Strong experience in project management
• 2-3 years in a quota exceeding, customer facing role
• Proven ability to generate a plan to ensure deep penetration into global accounts
• Exceptional communication and presentation skills
• Pipeline Management and accurate forecasting
• Demonstrated ability to implement, manage, and grow mid-level business within a process-oriented sales/customer success environment

Bonus/Assets:

• HR tech, EIM, ATS, and HCM experience an asset but not required.

Who you are

• You are a team player who is able to work independently and knows when to help your teammates or rely on them depending on the situation.
• You are self-confident, highly motivated, and high energy.
• You are a customer centric individual who prides themselves on creating a white glove experience for every stakeholder you deal with
• You show a sense of urgency to drive results, and you have excellent problem-solving skills.
• You successfully lead multiple projects simultaneously, handle a fast-paced work environment, take on new challenges, and handle changing priorities/objectives.
• You are able to own new processes to support your efforts and objectively evaluate their performance. You are able to learn and fail fast.
• When presenting, you read an audience and synthesize and surface information in a way that is well understood, whether it’s during informal communication or a presentation.
• You have emotional and social awareness to align with varying stakeholders and remove blockers.
• You are motivated by challenge and incremental wins. You can stay positive and laugh when needed.

Who we are

At Plum, we believe in supporting our employees first so that they can support our organization’s growth, trust, alignment, and resiliency through the following initiatives:

• Flexible work schedule
• Unwavering support from our executive team
• Fun quarterly company events and activities
• Annual opportunity to come together in person as a whole company
• Coaching and mentoring opportunities
• Health benefits with a focus on mental health & wellness
• A great collaborative atmosphere

We really believe in our product (who would we be if we didn’t?!), so as a first step in our application process, we’d love to invite you to complete your own Plum Profile. This is a great way to see the product in action! Once complete, we’ll give you a summary of your top three talents and even some tips to help you find a role that suits your natural talents and abilities. Please follow the bit.ly apply link below to create your own Plum Profile, and we look forward to seeing your application in our platform soon!

https://bit.ly/3KzHgBB

At Plum, we are committed to building inclusive organizations – and that starts with our own team. We believe that diversity of thought and background breeds unbridled innovation. Therefore, we don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process, please email hr@plum.io.