Sitel Group Case Study

 

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Sitel Group Case Study

Sitel Group Enables Internal Mobility With a Behavioral Assessment

The Sitel Group is a growing global business with 160,000 employees around the globe. Sitel Group believes that the employee experience is the customer experience, and their people are their priority. Investing in and developing their people is of utmost importance and a core business priority.


With the goal of helping its people grow, upskill, and navigate career opportunities within the company, Sitel Group needed credible data that could enable talent mobility, letting employees and the organization understand the right opportunities aligned with employees’ skills and interests.


Learn how Plum helped the Sitel Group:

  • Facilitate internal mobility across 26 countries by establishing a common language and dataset around talent needs, potential and competencies
  • Instill fair and objective processes to assess talent
  • Support the development of its people through diverse experiences, exposure, coaching, and career opportunities
"These employees are critical talent for the business. We want these people to know that Sitel Group values them and is invested in facilitating the evolution of their career paths – and so we help them discover their top “human skills”, working styles and preferences as well as help them navigate aligning opportunities for career development and mobility,” 
- Carole  Benavente, VP, Talent Management at Sitel Group. 

Read the Case Study

Sitel Group Enables Internal Mobility with a Behavioral Assessment