Learning & Development

(L&D)

Glossary of HR Terms Learning & Development (L&D)

What is L&D?

Learning & Development (L&D) is the function within human resources dedicated to enhancing employee skills, knowledge, and competencies. It encompasses training programs, professional development initiatives, leadership development, and continuous learning strategies designed to align workforce capabilities with organizational goals.

Why it matters

In a rapidly changing business environment, continuous learning is essential for both organizational success and employee satisfaction. L&D ensures employees stay current with industry skills, supports career growth, improves performance, and strengthens retention. Companies with strong L&D programs often enjoy higher productivity, innovation, and engagement.

Where it fits in the HR stack

L&D belongs to the talent development and growth layer of the HR stack. It connects with LMS (Learning Management Systems) for course delivery, HRIS for employee records, performance management systems for aligning goals, and employee engagement tools to measure program effectiveness.

Common use cases/Examples

  • Designing onboarding training for new hires.
  • Offering compliance and regulatory training.
  • Providing leadership development programs for managers.
  • Delivering technical or role-specific training.
  • Supporting career paths through upskilling and reskilling initiatives.

Examples of companies that use it

  • Global enterprises like IBM and Accenture, which invest heavily in digital learning platforms and leadership development programs.
  • Tech companies such as Google and Microsoft, known for continuous learning cultures and upskilling initiatives.
  • SMBs and startups adopting SaaS platforms like TalentLMS, Udemy for Business, or Coursera for Teams to provide flexible learning at scale.

FAQ

Training is often short-term and role-specific, while L&D is broader, focusing on long-term growth, career development, and building organizational capabilities.

Common metrics include employee performance improvements, skill acquisition rates, training completion rates, employee engagement scores, and retention impact.

No. SMBs and startups also benefit, especially by leveraging affordable, scalable online learning platforms to build skills and retain talent.

Employees who feel they are learning and growing are more likely to stay, reducing turnover and building loyalty.

Technology enables e-learning, mobile learning, gamification, virtual classrooms, and personalized learning paths through AI-driven platforms.