Beyond Technical Skills: A Practical Guide to Assessing AI Readiness

By Neil MacGregor

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Most AI readiness checklists miss the single biggest predictor of success: human behavior. This article shows how to assess curiosity, persistence, risk judgment, and influence—giving leaders a practical framework to measure and manage the behavioral foundations of AI transformation.

In this article we discuss:

  • The Assessment Gap in AI Strategy
  • The AI Adoption Behavior Framework
  • From Assessment to Action: Building Your AI-Ready Team
  • The Measurement Advantage

While most organizations assess AI readiness through technical checklists, the real predictors of success lie in behavioral capabilities. A comprehensive AI readiness assessment must evaluate curiosity, persistence, risk judgment, and influence potential alongside technical competency. Organizations using behavioral assessment frameworks achieve deployment faster and identify adoption champions who drive organic scaling across teams.

Every executive faces the same question: "How do I know if my organization is ready for AI?" The typical answer involves technical audits—data quality assessments, infrastructure reviews, and skills gap analyses. These evaluations, while necessary, miss the most critical factor determining AI success: human willingness.

The companies achieving breakthrough AI results aren't necessarily those with the most sophisticated technical foundations. They're the organizations that understand how to identify, measure, and develop the behavioral capabilities that turn AI tools into business transformation.

The Assessment Gap in AI Strategy

Traditional AI readiness assessments focus on what organizations have—data, technology, processes. But McKinsey's research shows that technical capability explains only a fraction of AI success. The missing element is behavioral readiness: who will actually use these tools effectively and consistently? The difference isn't technical—it's human.

Behavioral assessment predicts AI success more reliably than technical evaluation.
Abstract painting depicting splashes of paint across a purple canvas.

The AI Adoption Behavior Framework

Effective AI readiness assessment should evaluate four behavioral dimensions that support adoption success:

  • Try: Will they experiment with new AI tools and approaches?
  • Persist: Will they work through challenges and skill-building requirements?
  • Normalization: Will they integrate AI responsibly within existing workflows?
  • Influence: Will they help others adopt AI successfully?

Each dimension requires different assessment approaches and reveals different talent development needs.

Try: Identifying Your AI Pioneers

The exploration dimension identifies employees who will lead AI experimentation. These individuals don't wait for formal training—they proactively test new tools and discover creative applications.

Key Indicators:

  • Asks questions about AI capabilities during team meetings
  • Volunteers for pilot programs and new technology trials
  • Shares articles or insights about AI trends and applications
  • Demonstrates comfort with ambiguous or evolving tool interfaces

Assessment Approach: Look for evidence of self-directed learning and curiosity in performance reviews, project selections, and development choices.

Red Flags: Employees who avoid new tools, express skepticism about change, or require extensive instruction before trying anything new.

Persist: Who Powers Through the Learning Curve

Initial curiosity means nothing without persistence to master AI tools through inevitable frustrations and learning curves. This dimension predicts who will move from experimentation to productive use.

Key Indicators:

  • Completes training programs and certification courses consistently
  • Maintains effort on challenging projects despite setbacks
  • Seeks additional resources when initial approaches don't work
  • Shows improvement over time rather than giving up quickly

Assessment Approach: Review training completion rates, project persistence patterns, and responses to challenges in performance data.

Development Focus: Provide structured learning paths and milestones for employees strong in exploration but weaker in persistence.

Normalization: Balancing Innovation with Responsibility

The most dangerous AI adopters are those who embrace technology without considering risks, compliance, or impact. Integration judgment separates responsible innovation from reckless experimentation.

Key Indicators:

  • Considers multiple stakeholders when implementing new processes
  • Asks about governance policies and compliance requirements
  • Tests AI outputs against quality standards before using them
  • Communicates transparently about AI use in work products

Assessment Approach: Evaluate decision-making patterns in prior tech implementations, risk awareness in planning, and ethical reasoning in complex scenarios.

Critical Importance: Employees weak in this dimension require governance training before being given access to AI tools that affect customers or decisions.

Influence: Your AI Adoption Champions

The final dimension identifies employees who accelerate adoption across teams through peer education, resistance management, and cultural leadership. These individuals become force multipliers for transformation.

Key Indicators:

  • Colleagues seek their advice on technology and process questions
  • Leads cross-functional projects and initiatives successfully
  • Communicates complex concepts clearly to diverse audiences
  • Demonstrates empathy and patience when helping others learn

Assessment Approach: Use 360-degree feedback, peer nominations, and informal leadership evidence to identify natural influencers.

Strategic Value: Employees strong in influence capability should be developed as AI champions and given platforms to share knowledge across the organization.

Team composition requires balanced behavioral profiles.

From Assessment to Action: Building Your AI-Ready Team

Understanding these four dimensions enables strategic talent decisions that accelerate AI transformation:

    • Hire Strategically: Weight behavioral assessment heavily in selection criteria. Technical skills can be trained; behavioral readiness forms the foundation for learning.
    • Compose Teams Thoughtfully: Ensure each AI project team includes employees strong in all four dimensions.
    • Develop Systematically: Create personalized development paths based on behavioral profiles.
    • Scale Through Champions: Identify and empower high-influence employees as AI adoption leaders.

Team composition requires balanced behavioral profiles

The Measurement Advantage

Organizations that implement behavioral AI readiness assessment gain several competitive advantages:

  • Predictable Scaling: Understanding behavioral distribution enables reliable prediction of adoption timelines and resources.
  • Reduced Resistance: Behavioral matching reduces change management costs and accelerates voluntary adoption.
  • Sustainable Transformation: Teams built on behavioral alignment sustain momentum beyond early enthusiasm.
  • Leadership Development: The framework identifies and develops influence capabilities essential for AI leadership roles.

Moving from intuitive talent decisions to behavioral assessment transforms AI readiness from guesswork into competitive advantage.

In our next post, we'll explore how to translate individual behavioral readiness into organizational capability through the first pillar of AI readiness architecture: governance infrastructure that enables rather than constrains the human behaviors that drive adoption success.

Assessment enables targeted strategic development.