In an economy where unemployment is at an all-time low, job candidates have more agency and power than ever before. Facilitating a positive candidate experience is no longer a “nice to have”—it’s a business-critical priority. After all, people who are satisfied with their candidate experience are 38% more likely to accept a job offer. Candidates who are satisfied with their hiring experience are twice as likely to become a customer of the hiring organization than unsatisfied candidates.
The rules of what constitutes a fantastic candidate experience are changing. Factors like response speed, communication, and transparency are what candidates expect, and should therefore already be at the foundation of your candidate experience. How are you exceeding expectations to provide a value-adding and personalized experience for every job candidate?
There are few things more frustrating to a job applicant than when they spend a lot of time and energy applying to your job, and are met with nothing but a “thanks for applying” landing page – and absolute silence. Plum facilitates an engaging and positive candidate experience by providing every single job applicant with a detailed and personalized Plum Profile on what makes them exceptional. The Plum Profile includes their top talents, career advice, and questions they can ask in their next interview, providing applicants with the insights they need to promote themselves effectively throughout their job seeker journey. 71% of candidates who completed their Plum Profile as part of a job application process rated the usefulness of the Plum Profile results as very useful or extremely useful. When asked how they would describe their experience completing their Plum Profile, 89% of respondents described it as positive or very positive.
Plum CEO, Caitlin MacGregor
Responding to candidates quickly, communicating updates, and being transparent with information – these don’t make an exceptional candidate experience; they’re simply what all job applicants expect. With Plum, curate a candidate experience that provides job applicants with valuable and personalized information in exchange for their time and interest.
More and more, job seekers are demanding personalized candidate experiences – and can also smell a personalization token in an automated email from a mile away. Every Plum Profile is unique to the candidate, providing every single applicant with a personalized and consumer-grade candidate experience.
An inclusive candidate experience ensures a positive candidate experience for all. The Plum assessment accounts for varying types of abilities, including those who speak English as a second language, people who experience test anxiety, people with visual impairments, and more.
When applicants are selected not based purely on their past performance, but also on their future potential, the result is not only a better candidate experience, but a better employee experience. After all, when people get into roles where they get to leverage what makes them extraordinary, the outcome is a more fulfilling, more engaging career.